Terms of Service

1. Agreement to Terms

By accessing or using the services of Hudson Cleaner NJ ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and customers who access or use our cleaning services.

2. Description of Services

Hudson Cleaner NJ provides professional cleaning services including, but not limited to:

• Residential cleaning (homes, apartments, condos)
• Commercial and office cleaning
• Deep cleaning and specialized services
• Move-in/move-out cleaning
• Disinfecting and sanitization services
• Floor waxing and buffing services

3. Booking and Scheduling

By booking our services, you agree to:

• Provide accurate information about your property and cleaning needs
• Ensure access to the property at the scheduled time
• Provide at least 24 hours advance notice for scheduling or rescheduling
• Notify us of any special circumstances, pets, or safety requirements
• Confirm your booking through our provided channels

4. Payment Terms

Payment conditions include:

• Payment is due upon completion of services unless otherwise arranged
• We accept major credit cards, cash, and approved payment methods
• Prices are based on property size, service type, and frequency
• Specialty services may require a deposit
• Failed payments may result in service suspension

5. Cancellation and Rescheduling

We understand that plans change. Our cancellation policy is as follows:

• 24 hours notice: Full refund or no charge for cancellations made 24+ hours in advance
• Less than 24 hours: A cancellation fee may apply
• No-show: The full service fee may be charged
• Recurring services: Cancellations must be made 24 hours before the next scheduled appointment

6. Customer Responsibilities

To ensure the best possible service, customers agree to:

• Secure or remove valuables, fragile items, and personal documents
• Provide adequate parking for our team
• Ensure pets are secured or contained during service
• Inform us of any allergies or sensitivities our team should be aware of
• Report any concerns or issues within 24 hours of service completion

7. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not completely satisfied with our service, contact us within 24 hours and we will return to re-clean any areas that do not meet your expectations at no additional charge. This guarantee applies to standard cleaning services and does not cover pre-existing conditions or damage caused by factors beyond our control.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the value of services provided
• We are not responsible for damage resulting from pre-existing conditions
• We are not liable for normal wear and tear
• Damage claims must be reported within 24 hours of service
• Customers should maintain appropriate insurance for valuable items

9. Property Access and Safety

By scheduling service, you authorize our team to access your property. You confirm that you have the legal right to grant access. Our team members carry identification and have undergone background checks for your security.

10. Intellectual Property

The content on our website, including text, graphics, logos, and images, is the property of Hudson Cleaner NJ and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising from these terms shall be resolved in the courts of New Jersey.

14. Contact Us

If you have questions about these Terms of Service, please contact us: